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  1. Procurement Helpdesk
  2. Vendors
  3. Troubleshooting Submissions

Troubleshooting Submissions

  • Can I revise my submission?
  • The In-Browser BidTable is showing as "Not Fetched"
  • Can a Project Owner sign an Intent to Bid (ITB) for a supplier after the ITB deadline?
  • Why do I see "The file could not be accessed" when I try to open an Excel file?
  • I can't upload my file because of the format; why?
  • Why does a "file type" error appear when I try to upload my document?
  • Why can't I download the documents I uploaded for my Submission?
  • I can't prepare my submission as it says I did not submit my Intent to Bid
  • How can I tell if my Submission has been completed?
  • I've already submitted my proposal, but the project closing date has been extended. Do I need to re-submit?
  • How do I remove an alternate proposal from my Work-In-Progress Submissions?
  • What is the difference between the Response Column and the Comment Column in Questionnaires?
  • Why do I receive an unspecified error message when I try to upload my submission?
  • Why does Excel say it can't open my file because the file format or extension is not valid?
  • Why can't I click "Submit and Finalize"?
  • What should I do if I'm no longer interested in bidding on an opportunity?
  • I need to upload a required document but do not see a place to upload it, what do I do?
  • Why can't I paste my Comments in a Questionnaire template?
  • When I open a BidTable or Questionnaire, why can I only see instructions?
  • Why am I receiving an error when inputting Additional Responses for a BidTable?
  • How do I convert a file to a PDF?
  • How do I delete an alternate submission?
  • Why is the Questionnaire protected?
  • How do I know my submissions will be secure?
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