Avsar Cetin

You may be wondering why the bid opportunities that you received in your email do not show up under the My Opportunities tab on the Purchasing Organization's Portal. For context, the email you rece...

You can receive notifications of upcoming or current Projects using Commodity Codes (see Adding and Deleting Commodity Codes). You can even customize the bids you would like to receive by specifyin...

In this article, we will go through a brief overview of the Settings section associated with your vendor account in Bonfire. Once you have logged into your account via any organization's portal, y...

This video details how a Vendor can create, upload, and submit a Proposal into Bonfire. Learn more about registering your free account and creating a Submission here: Vendor Registration Creati...

Below is a quick guide on the minimum requirements Zendesk needs to ensure easy and immediate processing of your invoices for payment.     All invoices should contain the following:   Inv...

Creating E-Invoices via Zendesk PO Email To begin creating an invoice, click on the blue ‘Create Invoice’ button. Notes:  Acknowledge PO simply notifies the Zendesk contact that you have received ...

Invoices are paid 30 days later

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...